ISO 9001 Consulting

The ISO 9001:2015 standard is one of the most important revisions of the most popular quality management standard, ISO 9001.

What is ISO 9001?

ISO 9001:2015 is the International standard for Quality Management Systems (QMS).

ISO 9001 is the world’s most established quality standard by far, it is currently being used by over one million organisations in 178 countries and economies across the world, and sets the standard not only for quality management systems, but just about every management system you can think of.

It provides an organisation with a set of objectives. This is designed to make sure that a focused approach to the management of your business activities to regularly achieve customer satisfaction and continually improve the effectiveness of a business.

Every organisation would like to improve the way it operates, right? So whether that means improving your share of the market, lowering your costs (which will improve your revenue), or assessing and managing risks more effectively. These will all improve customer satisfaction. A quality management system gives you the basis you need to improve performance in any area you choose.

It helps all kinds of organisations to succeed by improving their customer satisfaction and staff motivation.

Any organisation can benefit from implementing ISO 9001:2015. It doesn’t matter what size they are or what they do. It can help both product and service organisations achieve standards of quality that are recognised and respected throughout the world.

What Is ISO 9001 Consulting?

ISO 9001 Consulting is the job of an ISO Consultant. For example if an owner of a business wanted their company to become an ISO 9001 approved business, they would hire an ISO 9001 Consultant to:

Help them to achieve the standard.
Then teach them how to implement and maintain their ISO 9001 standard.
Developing clear and realistic objectives and targets for the business.
And help the business to create an improvement culture.
It is not a requirement that you use an ISO 9001 consultant to achieve your standard. However, most organisations choose to use a consultant, mainly to help with implementation of their newly gained ISO standard. Some believe that using a consultant can take away a sense of ownership, choosing to use some help from an experienced professional will ensure that your gaining, maintenance and implementation of an ISO 9001 standard so much easier and overall a smoother process.

Did you know:

On average, an ISO 9001 certified business makes 7% more profit than those that aren’t certified.
China is the country with the highest number of ISO 9001 certificates.
There is an ISO standard for replicating the surface of the moon (Not ISO 9001!)
For more information about ISO 9001 and many other standards for businesses, please visit our website.

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ISO 9001 Consultancy

Understanding ISO 9001

Many people may not understand or know what ISO 9001 is. This is a recognised standard for quality management systems. With over a million certificates issued across the world, this makes it the most used standard in the world. The aim of this standard is to make your business the best it can be by implementing a set of principles. These include: leadership, customer focusing, a process approach, a systematic approach in management, a factual approach in decision making, mutual benefits and continuous improvement. If any business follows these simple principles then success will surely follow.

Consultancy

Working to your very busy schedule, ISO consultants work closely with your company to achieve your certificate. This certificate will improve your whole business in a variety of ways. By implementing the following principles it will improve your business dramatically.

Customer satisfaction is a key part of ISO 9001. It creates maximum efficiency and performance in your business to satisfy customers, whatever your product or service is. If a customer is not satisfied then ultimately they will know, buy your product or use your service. Any business should put maximum effort in optimising their customer service.

Any operating costs need to be kept to the minimum however you also need to keep your business running to its best. Reducing costs while also operating to your best is a hard task. The best businesses know where to spend money and in what manner as well. Spending more money on a certain part of your company may not be the answer to succeed in your sector.

A good relationship between all staff members is key to a successful business in any sector. Good clear communication between the workforce is vital for a success. Not only does a good business need to keep its customers happy, it also needs to keep its staff and employees happy. A company will not function if the spine of the company falls apart. This means creating a adequate working environment for everyone and sorting situations that could reflect badly on your business.

New laws and requirements are made all the time. Businesses need to be up to date on everything that could involve them or their customers. Sticking to the law and keeping up to date with new laws and regulations being made or changed is very important for the survival of your business. Not complying with the regulations could suspend or even permanently shut down your whole company. To make sure every company abides by these laws inspections are carried out to survey your business. Companies do regular training and employ reliable managers for any serious situation to be avoided.

To conclude, the ISO 9001 certificate will make your business efficient, reliable and sustainable. By following a set of basic principles your business will succeed in the future and achieve the ISO 9001 certificate.

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